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GoDaddy review : Advise I pick GoDaddy?? Still cant get my hostgator account to work

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Almost 2 weeks ago I purchased a host gator hosting account and a godaddy domain.

The domain is www.coolonlinelayouts.com.

I payed 10 a mnonth for hostgator hosting for this domain.

I am given an email that goes like.

Welcome to the hostgator family!.

Your Domain: coolonlinelayouts.com.

Your Username: ********.

Your Password: ********.

Your sites IP address:.

....

Your name servers:.

Ns429.hostgator.com.

Ns430.hostgator.com.

Until your DNS has changed over to our nameservers, you can access your.

CPanel at:.

Http://.../cpanel.

You can view your site before the DNS has been resolved at:.

Http://.../~******/.

There is a file called hostgator.html in your public_html folder. This.

Page will give you basic links on getting started. Your welcome to.

Delete this file or if you upload an index.html file in public_html, then.

The hostgator.html file will not come up by default..

Please read.

Getting Started for all the information.

Needed to manage your account..

Sincerely,.

The Hostgator Team.

I follow the instructions and change the nameservers though godaddy.

You can view the whois info to see it is correct.

Whois.net type in coolonlinelayouts.com.

And it is updated.

But I can't get to the cpanel.

My hosting plan doesn't contain a unique IP address. Nowhere in any of the emails do they give me an ip address..

Getting Started.

I folloed the instructions there and nothing.

POS hostgator. Hostgator sucks Hostgator sucks (rank in google) Fucking retards have no problem billing me (they got that shit down the whole extracting money from me but they.

Cant give the hosting I payed for)..

Comments (10)



Have you contacted their live support?.

It looks like your domain is not added to their WHM..

Comment #1



I dunno what a WHM is.

I will contact them but it is very annoying how a company so well known can be so shitty. There is no excuse for this and it is borderline fraudulent to take my money and not deliver hosting. I have used many hosts before (1&1, yahoo, godaddy, a bunch other and never had this type of problem)..

Comment #2



WHM = web host manager.

Their live support is very good, give it a go..

Comment #3



I have used them in the past with no problem. Did you pay for a unique IP?..

Comment #4



Well again, like always. With HostGator it's like well umm... what was your number again?! The funny thing is they are huge... but support lacks pretty badly... they all ask someone else if you ask them a 1/2 serious question.

Not trying to bash them... but their support really isnt worth much...

Comment #5

Never had any problems starting with them..

My domain propagated and it was up in like 20 minutes..

Just blank for the ip in the email?..

Comment #6



I think I have used the chatroom help in the past and the response was very quick. i'm pretty sure hostgator has chat support...

Comment #7



Hostgator now insist you call in if you live over 1000 miles from FL or overseas, If you still have trouble contact and he will sort you out..

Comment #8



We have many clients who have come to us come hostgator and they dot have any thing nice to say about them.

They just dont care about small clients thats it..

Comment #9



Sorry... but this is kinda funny... but seriously...might be a good word for them? shape up? ... they are growing wayyy to fast, and quality has turned into quantity and lack of decent support staff... etc.....

Comment #10


This question was taken from a support group/message board and re-posted here so others can learn from it.

 

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