What email is in the whois? his or the other companies?.
You could try contacting the registrar and explaining the situation but they may not help. If not what is the extension on the domain. After the registrar contact the registry...
Things you need to do:.
1. remove the domain from both of your messages above.
You shouldn't do that. Somebody might grab it and then try to sell to your friend for much higher.
2. That domain expires on 30-jul-2010 and it is registered with enom. Enom runs their own expired domain auction site which is namejet.com. All expired enom domains will automatically go through an auction at namejet.com. The auction will start about 1 month after the expiry date.
Therefore you need to start checking the domain at namejet on 20 August 2010.
Go to Domain Auctions, Expired Domain Names, and Available Aftermarket Domain Names for Sale - NameJet, type your domain to the search box on the top right and make a search. Do you see a date next to the domain on the search results? No. So don't do anything. You don't do anything until you see a date.
Do the same checks again regularly after 20 August. According my calculation you should see a date on 28, 29 or 30 August. When you see the date create a namejet account and backorder the domain. By doing so you are committing to pay 69 USD to get the domain provided that you are the only person to backorder it. If there are more people namejet will run a 3 day auction only between those people.
I think this domain is worthless to anybody else so you might as well just leave the domain to expire and pick it when it becomes available to hand register. This will happen around 20.th October...
In my experience eNom hang onto most of my dropping domains, and if they auction them, it's not until the following year. But I agree OP should cover all his bases.
Also in my experiences, recovering a name under these circumstances is very difficult. Personally, I'd spend my time trying to find another domain name.
Maybe next time your friend will want to see some results before parting with any money. I would. Also he should register the domain himself, and redirect it to his own hosting. Give the developer ftp access to the host...
Contact the website company (I presume an eNom reseller) and have them update the email address, unlock the domain, and provide your friend the EPP authcode for transfer out. If no good, contact eNom directly for assistance.
Often in similar situations, the webhosting company puts their name in as the registrant - that can be tough to fix.
However, based on what you wrote, I presume the Whois for the domain has your friend's name listed as the registrant. If so, that makes resolving this matter much easier.
Ron is correct. I would do the exact samething. Usually a WDPRS report fixes the whois problem. ICANN | Whois Data Problem Report..
Filing a Whois Data Problem Report may work, but that's intended for others to use - not by the registrant of the domain being complained about.
To reiterate what I wrote above, the OP's friend should first contact the website company (an eNom reseller), and if no good, contact eNom directly for assistance.
And if all else fails, then file a registrar problem complaint at InterNIC | The Internet's Network Information Center.