I bought a Nikon coolpix camera and I didn't have it very long and then I dropped it...I know you're not supposed to drop cameras but it happens, right!?....Anyway, when I dropped it, the lens got a small crack in it and the camera didn't work anymore...I tried sending it away for repair but Nikon would not repair it because it was damaged because of impact...and not only was I S.O.L. the person I contacted at Nikon was quite rude and sent me an email basically stating that I was a bad camera handler!!...I had a Canon before, and I am definitely going back to Canon...

Comments (13)

Hey, if you drop the Canon it won't do any better. " I know you're not supposed to ___________( insert thing here, drop camera, crash your car into a wall , roll your kayak over Niagara Falls ) but " hey, it happens, right, ? " is remarkable. Best opt for a nice Olympus 1030 SW that you can drop with impunity if you are no taller than five feet, or wish to snorkle with it without a housing ( don't try that with your new Canon.) I use both Nikon and Pentax equipment ( they each have their idiosyncrasies.....) Nikon's ability to withstand abuse is legendary. Apparently it isn't tough enough to withstand you. ( and I wear my new Pentax Optio W60 on a steel chain around my neck, even if it is a Canon chain..... they make the best.)..

Comment #1

Grant, Every single manufacturer conducts drop tests from various heights. In fact, drop tests are written into contracts that other camera makers have with their EOMs/ODMs. Nikon's is Sanyo. A typical drop test that any given camera will take is four feet. Given you dropped it and the impact actually cracked the lens, I think it would be a safe guess that your plunge was greater than this distance. Warranties are for camera defects, not mistakes. No manufacturer would honor a warranty based on a dropped consumer camera...

Comment #2

Cars come with a warranty - to repair defects or prematurely worn parts. If you wreck your car, you or your insurance pays for it. Same with cameras, unless guaranteed to withstand that type of handling, you pay for the repairs...

Comment #3

Well, Nikon aint what they use to be, most cameras are not! This digital age has wrought many little cheap computer chips in a body type digicams. Canon rules however in the P& S department. CoolPix line just doesn't get off the starting line, IMHO! Have a nice day lmao.


Comment #4

I love my Nikon. Sorry about your bad handeling experiance!..

Comment #5

I had an interesting dropping experience with my then new Canon SD870. I slipped on a rock, and wound up throwing the damn camera about 15" straight up, and straight down onto said rock. I said a few choice words, picked up the camera, turned it on, and I've been using it with no problems since then. It has a small dent on one corner of the body, with a couple small scratches here and there, but it works perfectly. Canon p&s cameras rock, so so speak...

Comment #6

I love my Nikon(s). Just purchased the D700. Nikon for life! Check-out my site at: Feel free to send me your comments...

Comment #7

This reminded me to check with my home insurance broker as I just bought the Nikon D90 kit with a Speedlight 900 and some other peripherals. It will cost me $40 (CAN) to insure $2500 worth of equipment for all-perils no fault. This was for personnel use as opposed to business use. Business use is higher but they didn't have the figures handy...

Comment #8

Damage caused by dropping is not covered by warranty.

I'm sorry you were treated rudely. There is no excuse for that.

Many point and shoots are so inexpensive that it's not.

Worth the cost of repairing them.

Here is an example of how poor customer service (rudeness) cost.

A company a customer. maljo..

Comment #9

I wouldn't advise dropping any camera, though my D40 came out of my camera bag in Manchester town centre a while back, dropping 4-5 ft onto the pavement. It landed on the (18-55 kit) lens and I thought that was that, but it works fine and looks fine bar a mark on the focusing ring where it landed. Cameras have been made cheap since the Canon Rebel made the DSLR affordable. I've handled all the "entry level" DSLR's and find the D40 more solid than any of the others bar the new Pentax K200, which I probably would have bought if it was out when I got my first camera. Can't really comment on the P&S camera's, although the G10 looks like a tank and Olympus and Panasonic's look well built. At the end of the day you get what you pay for but barring shock proof camera's, none are made for dropping.

What I will say though is I found Nikon customer service left something to be desired when I had a problem registering my D40, and Canon certainly include more usable software with their camera's and tend to be a slightly better deal than Nikon these days. Personally I can live with that as when you look at the lenses Nikon provide the best cheap way to learn photography (D40, 35mmf1.8, 50-200VR and SB400 flash combined with a decent kit lens, small size, good build and really nice film like quality to output, especially when shooting RAW). Might change my view when the time comes to upgrade though, may well have a cheap portable Nikon DX system and another full frame system for serious work...

Comment #10

I just joined this forum. I own a vintage Nikon FTN Photomic and I climbed a tall ladder to a building roof and somehow I slipped and fell after I got over the parapet onto the roof. The Nikon must have hit the roof from about 5 ft. It dent the metal part of the prism. Everything works fine. But it is a film camera but the electronic meter works till today! Built like a tank.

I have just ordered a D200 and all reviews that I read says it is very robust.

I have friends who defends their Canon just as strongly. You got to buy the pro or semi-pro series of camera. Tiny, slim digital cameras are made to break when dropped...

Comment #11

I am a Pro and use Nikon Cameras every day and there is one thing that will make your payday smaller and that is dropping any of the cameras. No camera on earth can take much abuse now as they are full of micro chips and not just a light meter and a roll of film.

I just joined this forum but maybe everyone should tell their age before posting because this post is just child play...

Comment #12

"micro chips" are not what make a digital camera delicate. There are micro chips everywhere: in your car, in aircraft, machinery, tools, etc. They are very robust, and can handle a lot more shock than a typical camera drop. It's the plastic case, mechanical systems (zoom, aperture, shutter) and glass components (lens, viewfinder, LCD) that tend to break. BTW, the Olympus Tough series of digicams are shock-proof, able to take drops from 2 meters to MIL-STD-810 specs. They contain the same "micro chips" as other Olympus models...

Comment #13

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