The lesson in this: Never ever let a webhost or amateur webdesigner take care of your domain. You should be the only one party in control.
Is the domain in the name of your company according to whois ? If you can prove you are the actual registrant you might be able to work this out with the registrar and shortcut the uncooperative middleman..
If, however, the domain name is cloaked under whois privacy, the registrar may still have the registrant information on file, if they are providing the whois privacy service..
Maybe you could approach the registrar for advice...
The guy we were dealing with (don't want to name names here) wasn't an amateur.
Tucows has been "looking into this" and never got back to us. Sheesh. Hopefully the guy will just release it without hassle so we can move it.
Where to move it to and maintain complete control? GAWD... something else to consider. Hopefully an ICANN accredited register. But which one?..
You're not alone.
Whatever happens, maintain contact with him as much as possible. And have.
You somehow been able to obtain any bit of contact info as well?..
So far we have received nothing from him... the privacy place is registered via "contactprivacy.com" which has no identifiable info available about the business itself. And when we put the domain name in we get nothing back to us... no admin email, tech, owner or billing.
I don't know if this "contactprivacy.com" is associated with Tucows directly or not. Anyone know?.
Ultimately, I know very little. Next to nothing. But this is freaking me out.
Thankfully, I haven't yet lost my sense of humor... well... OK... about this situation I am getting close.....
Contactprivacy.com is owned by tucows.
96 Mowat Ave..
Toronto, ON M6K 3M1.
Well that's good then... we should be able to work this out with Tucows even if the middleman doesn't deal with us.
That's a relief! But I'm still wondering why NONE of the information in the contactprivacy.com thing comes back to us when we request it. That would be the work of the middleman I think.
Any suggestions for choosing a SAFE, owner controlled ICANN accredited registrars? We're currently hosted via Lunarpages... I dunno if I want to transfer it to them or not... they aren't on ICANN's list.
Thanks for all your advice!..
If Tucows is providing the whois privacy they can see the actual whois information on their end..
Problem is, the name could be in the name of the middleman instead of yours. So you can't prove you are the rightful registrant (owner)....
If the middleman won't help, maybe you need a lawyer to chase him and have him release the domain..
Ugh. Let's hope I don't need a lawyer for this.
I'll let you all know how this works out...
I'd just suggest transferring the name to GoDaddy and keep it there.
One golden rule is: Register your domains at registrars and get hosting from hosts.... I know it might seem easier having one company take care of everything, but never mix the two or you're likely to end up with problems...