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buying a refurb from Adorama
I'm interested in this Canon 400D (XTi) refurb, mainly because it's much cheaper than buying a new body and kit lens:.

Http://www.adorama.com/...ADRXTIBKR.html?searchinfo=canon%20xti&item_no=2.

Any general advice on:1) buying refurbs in general?2) experience with Adorama re: returns?.

Thanks in advance,.

-Ben..

Comments (5)

Factory refurbs are normally a safe bet..

Chris Elliott.

*Nikon* D Eighty + Fifty - Other equipment in Profile.

Http://PlacidoD.Zenfolio.com/..

Comment #1

Make sure it is complete:.

SoftwareBattery & chargerCable(s)ManualWarranty - How long, by whom, and how to get warranty service.

There is an ongoing thread elsewhere on DPR posted by someone that purchased 2 used MF bodies that were shipped incomplete. He's still still struggling to get the missing parts..

Best regards,Doughttp://pbase.com/dougj.

Http://thescambaiter.comFighting scammers WW for fun & justice..

Comment #2

Thanks for the advice. I called Adorama and learned the following:.

- the camera comes directly from Canon. It either failed the initial QC in the factory and was rebuilt and then QC'ed OK; or, it was a return after a customer tried it at home but didn't care for it, after which it was again checked out by Canon and validated for sale..

- the warrantee is only through them, not Canon. They will sell an optional 3-year Adorama extended warrantee for $40, which would obviously only cover equipment failure (parts of the camera suddenly fail) rather than breakage..

I wonder if the warrantee is worth it. Even with the extra $40 this is cheaper than all reputable competitors..

-Ben..

Comment #3

I read in a few places that Canon doesn't refurbish their cameras and lenses, and that any place who sells refurbs must be doing something shady. After talking with Canon's Customer Service this afternoon (1-800-OK-CANON) it sounds like that is not true..

When a dealer has a return, a demo model, or even a cam with damaged packaging, they send it to one of two centers in the US: one in California, the other in Illinois. The camera is inspected, and if it meets Canon's criteria (whatever that may be), Canon essentially approves it's sale as a refurb..

This appears to be what Adorama (and other vendors) are selling as "Refurbished by Canon U.S.A." products. These products carry no Canon warranty, and you can't buy a Canon warranty for them. Adorama does offer a 90-day warranty, as well as an optional extended warranty ($40 for 3 years)..

Just wanted to share this with the readers...

Comment #4

I just bought a XT refurb from them a little over a month ago. I haven't had a single problem with it except for answering my wife's question: "When did you get that!".

The camera and lens was looked over quite close and I took an entire battery's worth of photo's in the first two days to see if there were any internal problems..

The 90 days Adorama gives should be enough for you to find out if anything is wrong with it..

So I give Ado's refurbs a thumbs up...

Comment #5

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This question was taken from a support group/message board and re-posted here so others can learn from it.

 

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